Privacy Policy

The simple version

We collect the info we need to run this site, respond to you, and improve our tools. We do not sell your personal information.

What we collect

• Info you submit: name, email, phone, and any message you send through forms.
• Site usage info: pages viewed, approximate location (city/state), device/browser type, and basic analytics.
• Tool inputs: if you run an audit, we may process the website URL and settings you provide.

What we use it for

• To reply to requests and questions.
• To run audits and show results.
• To improve the site, performance, and reliability.
• To protect against spam, abuse, and fraud.

What we do not want you to send

Do not submit sensitive personal information through this website (for example: medical details, financial account numbers, or anything you would not want shared by email).

If we ever need to handle sensitive information as part of a paid engagement, we’ll do it through appropriate secure channels and agreements, not a public website form.

SMS communications

If you opt in to receive SMS messages through one of our forms, we collect your phone number and consent status. We use this information only to send you the transactional messages described at the time of opt-in, including appointment confirmations, dispatch notifications, and service alerts (project updates, schedule changes).

• We do not sell, rent, or share your phone number or SMS consent data with third parties for their marketing purposes.
• Your phone number and consent status are shared only with our messaging service provider for the sole purpose of delivering messages you have opted in to receive.
• You can opt out at any time by replying STOP to any message.

Cookies and analytics

We may use cookies and similar technologies to keep the site working, understand how people use it, and improve it over time.

• You can usually disable cookies in your browser settings.
• Some features may not work correctly if cookies are disabled.

Sharing your information

We only share information when it’s needed to operate the site and deliver services.

• Service providers: hosting, analytics, email, and security tools that help us run the site.
• Legal: if required to comply with law, or to protect our rights and users.

We do not sell your personal information.

Your rights

You have the right to manage your personal information. You may:

• Unsubscribe from SMS: Reply STOP to any text message, or email us to have your number removed.
• Update your info: Email us to correct or update the personal information we have on file.
• Request deletion: Email us to request that we delete your personal information. We will comply unless we are required by law to retain it.

For any of these requests, contact us at [email protected].

Data retention

We keep information only as long as needed for the purposes above, unless a longer period is required by law or for legitimate business needs (like records of communications).

Security

We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure. Use the site at your own risk.

Children

This site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Contact

Questions about this policy? Email us at [email protected].

Changes to this policy

We may update this policy from time to time. We will update the “Last updated” date at the top of this page.